Will you…? Did you…?

Among the most powerful words you can utter as a sales manager are “Will you…?” and “Did you…?”

Accountability changes lives. And it starts with not asking, “Could you make time to…?” or “Would you be able to…?” or “If it works into your schedule…” Those questions don’t work. As a sales manager you have the responsibility to ask “Will you…?” questions when giving assignments to your team members. And these should be followed up in the appropriate timeframe with “Did you…?” questions.

You can’t be bashful about asking in this manner. There are sales representatives out there who won’t unless you ask “Will you…?” and “Did you…?”