Comments on: When You Should Say No – 3 Reasons to Fire a Client http://salesmarks.com/archives/when-you-should-say-no-3-reasons-to-fire-a-customer/ Resources for Sales and Small Business Mon, 28 Feb 2011 20:05:41 +0000 hourly 1 By: Chump http://salesmarks.com/archives/when-you-should-say-no-3-reasons-to-fire-a-customer/comment-page-1/#comment-908 Chump Tue, 16 Dec 2008 14:26:40 +0000 http://www.salesteamtools.com/?p=683#comment-908 I like #3. When it's not a win/win for both sides, it's a good idea to walk away. You're not going to lose on a deal (not just financially) so why would you think it's ok for it to be the other way around? Because the client told you they wanted it... did you fully explain that it would not help them? Did you give the impression it would when it won't? Be honest, upfront and you'll build long term and residual business. I like #3. When it’s not a win/win for both sides, it’s a good idea to walk away. You’re not going to lose on a deal (not just financially) so why would you think it’s ok for it to be the other way around?

Because the client told you they wanted it… did you fully explain that it would not help them? Did you give the impression it would when it won’t?

Be honest, upfront and you’ll build long term and residual business.

]]> By: John Flynn http://salesmarks.com/archives/when-you-should-say-no-3-reasons-to-fire-a-customer/comment-page-1/#comment-907 John Flynn Thu, 02 Oct 2008 20:26:21 +0000 http://www.salesteamtools.com/?p=683#comment-907 I like #3. If I can't help and the client expects to much (more then I can deliver) then it may be time to go. I like #3.

If I can’t help and the client expects to much (more then I can deliver) then it may be time to go.

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