Ever since I went through the famous Dale Carnegie program, I saw people\’s lives change in front of my eyes as they adopted many of Carnegie\’s ideas. What sounds like basic decency and common sense can be forgotten in the sometimes cutthroat workplace.

I found my \’80s edition copy (which at that time noted that over 15 million copies had been sold). So many passages brought back memories of having read this book many times. The favorite point so far in this reading is principle 6: Let the other person do a great deal of the talking.

If you are in sales, this point could be a big one.

Definately check out \”How to Win Friends and Influence People\” – it is old school, and yet so important for anyone wanting to shine up their people skills.