I’ve become increasingly frustrated with the level of customer service that surrounds me today. You would think that in a down economy companies would be doing everything they can to win the loyalty of their customer. Think again. Tim Wackel provides 3 simple customer service tips you can use today.
Imagine you’ve been working on a significant opportunity for several months. The day of the big pitch arrives and you’re feeling good. You walk confidently into the board room, connect your laptop and launch the presentation.
Suddenly all eyes are on you and without warning you find yourself stumbling through a lame introduction that goes something like: “Hi, my name is Bob and I work for XYZ Company. Thanks for taking some time to be here today.” Sound powerful? Probably not, but I’ll bet it sounds familiar.
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