3 Free Customer Service Resources From Kevin Stirtz
Last week, Kevin Stirtz published 3 new resources related to customer service. All can be downloaded right away, all are free and none of them requires a site registration.
First, there’s a PDF with about 200 pretty good customer service quotes. Some old, some new – most of them pretty good reminders of what’s really important when it comes to giving your clients premium service.
In addition, Kevin released his customer service toolkit – a valuable yet free resource if you work with customers directly or manage or own your business. You’ll find plenty of useful ideas and tools you can use on the job.
And while we’re at it – here’s a little plug for Kevin Stirtz’s latest book, which you can download for free at Kevin’s own website as well. It offers 21 real world customer service lessons. Easy to read – good to keep on your desk for reference and inspiration.