11 More Bad Behaviors of Sales Reps
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If you missed the previous rant, read it too!
- Bad-mouthing your client’s employees (ignoring a personal or family relationship that could exist).
- Selling out your company’s employees to prop yourself up (which has the opposite effect).
- Thinking too much about the order, not the account.
- Wearing terribly out-of-date clothing that detracts from you and your message.
- One-upping your contact by following their stories with your own tales of woe, success, frustration, or social observations.
- Alienating buyers by reminding them that they are much younger or older than you.
- Over-reliance upon email as your primary or only form of communication.
- Talking about your personal struggles. You bring people down emotionally and physically when you load them up with your burdens.
- Calling to “check in.” This offers the client no value and wastes their time.
- Sign of apathy #1: Disregarding or downplaying what your client tells you as not important, not informed, or not enlightened.
- Sign of apathy #2: Making your lack of interest and concern an outward expression. This includes saying things such as “I don’t know and I don’t care…“
